Eclerx Pune is currently looking for talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opening for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the primary contact of communication for our valued customers, addressing their queries and requests through live chat. You will play a crucial role in providing a positive and satisfying customer experience.
- Responsibilities include:
- Responding to customer inquiries through live chat in a timely and professional manner.
- Delivering accurate information about our products and services.
- Resolving customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
Are you interested in this rewarding opportunity, please submit your application today! We are committed to creating a diverse and inclusive workplace where everyone can grow.
Analyst - Inbound Chat: Customer Operations at Eclerx
Eclerx is searching for a skilled dedicated and passionate Analyst - Inbound Chat to join our dynamic Customer Operations team. In this role, you will be the first point of contact for our valued customers via live chat, providing exceptional support and solving their inquiries in a timely and professional manner.
- A key part of your role is:
- Offering prompt and comprehensive responses to customer inquiries via live chat.
- Addressing a wide range of customer issues, escalating complex cases as needed.
- Updating accurate records of customer interactions within our CRM system.
- Partnering with other team members to ensure a seamless and positive customer experience.
We are looking for:
- Outstanding written and verbal communication skills.
- Familiarity with customer service principles and best practices.
- Strong organizational skills in a fast-paced environment.
- Analytical and critical thinking skills
Excited about the opportunity to join our team and make a real difference, we encourage you to apply today!
Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune
Are you driven about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is seeking a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll manage a variety of customer requests, from inquiries about products and services to technical support.
- Responsibilities Include:Responding to customer inquiries promptly and accurately in a friendly and professional manner
- Skills Required: Proficiency in English language, both written and verbal
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are an enthusiastic and customer-centric individual who is ready to make a contribution, we encourage you to apply! Send your resume to [email protected].
Seeking Talented Inbound Chat Analysts at Eclerx Pune
Are you a passionate individual with a talent for customer service? Eclerx Pune is looking for talented Inbound Chat Analysts to join our dynamic team. In this role, you will be the first point of contact for our loyal customers, providing outstanding service via live chat. If you have a commitment to excellence, we encourage you to submit your application.
- As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and effective manner.
- Benefits include health insurance, dental coverage, and paid time off.
- To apply, please visit our website:
Craft a Difference: Inbound Chat Analyst Role at Eclerx
Are you individual looking to bring about a real difference ? Eclerx is hiring for a talented and enthusiastic Inbound Chat Analyst to contribute to our dynamic team. As an Inbound Chat Analyst, you will be the first point of contact for our cherished clients.
- Responsibilities encompass:
- Offering prompt and helpful assistance to clients via live chat.
- Tackling customer questions in a prompt manner.
- Working with internal colleagues to provide seamless customer interactions
If you are keen to learn, grow , and make a real impact , we encourage you to apply .
Drive Excellent Customer Experience at Eclerx
As an Inbound more info Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.